Terms of Service

Last updated: January 15, 2025

Welcome to SILK Homes. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, booking accommodations, or applying to join our crew, you agree to be bound by these Terms.

1. Services

SILK Homes provides furnished accommodations and intentional living experiences in historic properties across West Virginia and Ohio. Our services include:

• Short-term and extended stay accommodations
• Intentional living community experiences
• Employment opportunities with our hospitality crew
• Community connection and educational programs

2. Reservations and Booking

Booking Process: All reservations must be made through our official channels and confirmed in writing.

Payment: Payment terms and schedules will be specified at the time of booking confirmation.

Cancellations: Cancellation policies vary by property and length of stay. Specific terms will be provided with your booking confirmation.

Check-in/Check-out: Standard check-in and check-out times will be communicated with your reservation details.

3. Guest Responsibilities

As a guest, you agree to:

• Respect the peaceful nature of our properties and other guests
• Follow all house rules and community guidelines
• Report any damages or issues promptly
• Participate respectfully in any shared spaces or activities
• Comply with local laws and regulations

4. Property Use and Care

Historic Properties: Many of our homes are historic structures that require special care and respect.

Gardens: Guests are welcome to enjoy our victory gardens with guidance from our crew.

Damages: Guests are responsible for any damage beyond normal wear and tear.

Smoking: All SILK Homes properties are non-smoking environments.

5. Employment and Crew Applications

For those applying to join our crew:

• All employment is subject to successful completion of our application process
• Live-in positions are subject to additional agreements and guidelines
• Employment terms will be detailed in separate employment agreements
• We are an equal opportunity employer committed to diversity and inclusion

6. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

7. Limitation of Liability

SILK Homes provides services in good faith and with reasonable care. However, we cannot guarantee against all circumstances beyond our control, including but not limited to:

• Weather-related issues
• Utility outages or service interruptions
• Acts of nature or unforeseen circumstances
• Issues arising from historic property characteristics

8. Modification of Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date. Continued use of our services after modifications constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of West Virginia and Ohio, depending on the location of services provided.